Useful info
Village opening dates
01 January 2023 - 31 December 2023
Insurance
Reception opening hours and check-in and check-out times
The reception is open 24/7.
Check-in from 16:00 onwards for all accommodation, or from 12:00 for the pitches.
Check-out by 10:00 for all accommodation, or by 12:00 for the pitches.
Please note that failure to respect departure times will result in an additional night being charged.
Online Check-in
The brand new Online Check-in service is active! It will allow you to speed up your entry into the structure and start your holiday immediately! To check in online before your arrival, follow the guided procedure at this link. You will receive a Check-in confirmation. Give it to our reception staff with an identity document!
If Online Check-in is not possible, registration will take place at the facility. So valid identity documents are required for each person. Please show your identity card at check-in, and if you're a non-EU citizen then please show your passport. Photos or copies of documents will not be accepted. Documents are required for minors too.
If you are travelling with your pet, please let us know at the time of booking and bring the relevant documents and vaccination certificates with you.
City tax
The tourist tax is € 2.00 per person, per night, up to 5 nights.
Children under 10 years of age are exempt from payment.
Reception services
You can contact the reception for the following services:
• Check-in and check-out
• Customer care (including telephone)
• Rental of bed linen, bath towels, beach towels, cleaning extra kits
• Luggage storage
• Lost property
• Reporting technical problems and maintenance
• Fax and photocopies
• Reservations for airport taxi service, at least 48 hours before the day of departure.
• Sale of public transport tickets
• Reservation and organisation Taxi for transfers to the city centre
Rental supplements
At the reception you can rent:
• Set of double sheets (€8.00)
• Set of single sheets (€4.00)
• Towel set (€4.00)
• Standard baby set (€6.00 per day)
Breakfast
Add the breakfast option to your reservation in advance at the time of booking to benefit from the best rate!
A continental breakfast will be served at Restaurant Bar or in the ice-cream shop depending on the season. *
Continental breakfast:
• 8.00 €
Please note:
• The continental breakfast will be served in our restaurant bar or ice cream shop and includes croissants, hot drinks of your choice, fruit juice, yoghurt, bread, butter, jam, Nutella, cereals, rusks, fresh fruit, toast with ham and cheese, cheese, and boiled eggs. there is a separate selection of foods dedicated to coeliac customers
• Please specify any food intolerances in the notes
* The service is active from 20/03.
Water park opening dates
The water park will open from 7 April to 8 October 2023 from 9 a.m. to 7 p.m.
High season | 15/07 - 29/08
09:00 - 20:00
Entertainment
Entertainment activities run in the village every day from 20/04 to 17/09.
Transfers
The village offers a shuttle service to and from the Rome airports (Fiumicino and Ciampino), which must be booked at least 48 hours in advance using the relevant form, or by email at [email protected].
The price varies depending on routes.
How to get to Rome centre
To get to the city centre from the Village, you can take the 709 or 070 buses, getting off at EUR FERMI metro station (operating every day 06:30 - 23:30, departing every 20-25 minutes). The bus stop is about 200 metres from the campsite, exiting left (cross the road at the traffic lights). When you arrive at EUR FERMI, take the Metro B line (operating 06:00 - 23:30) to the city centre.
Alternatively, you can take bus 013(D) to CASAL BERNOCCHI train station (operating 06:30 - 20:00, departing every 20-25 minutes), using the bus stop at the supermarket about 1 km from the campsite (exiting right). Then from CASAL BERNOCCHI station, take the train to OSTIENSE/PIRAMIDE station (operating 06:00 - 23:30, departing every 15 minutes). From there you can take the Metro B line (operating 06:00 - 23:30) to the city centre.
To return to the village, just take the Metro B line in the LAURENTINA direction (operating 06:00 - 23:30) and get off at EUR FERMI station. EUR FERMI is the terminus of buses 070 and 709 (operating 06:30 - 23:30, departing every 20-25 minutes). You can take either of those buses and get off at the MALAFEDE bus stop, which is about 200 metres from our village.
Quiet hours
The village has quiet hours between 23:00 and 06:00. It is not possible to drive your car on site between those times: you will need to park your car at the car park at the entrance and reach your accommodation on foot during the quiet hours.
Pet friendly
Four-legged friends are allowed up to 2 on the pitches and in the mobile homes, are not allowed in the Glamp. If an animal is present, a final cleaning fee of 60 euros is obligatory for all accommodation. For pitches, there is no extra charge for pet access.
There is a dog area within the village!
Facilities for the disabled
For guests with physical impairments, there are two accommodations (mobile homes) which are more spacious inside and have an access ramp.
In addition, the swimming pool, reception, restaurant and Infopoint are equipped with easy access for wheelchair users.
In the central bathrooms there is a bathroom for the disabled.
WI-FI
Guaranteed coverage in the shopping areas.
Sport facilities and play areas
Inside the village there is a five-a-side football pitch, a volleyball court, two tennis courts, a mini golf course, a playground and a games room.
ATM
There is an ATM inside the village on the outside of the reception on the right.
Laundry
There is a self-service laundry room in the village with coin-operated washing machines and dryers.
Parking
Parking is free inside the village and in the spaces provided near the mobile homes.
Infopoint timetables and activities
The Infopoint is open from 03/04 to 17/09.
Opening hours:
8.00 am - 1:00 pm | 3:30 pm - 7:30 pm
From 01/06
7.30 am - 1:00 pm | 3:00 pm - 8:30 pm
You can contact the Infopoint for the following services:
• Tourist information about Rome and the surrounding area
• Tours booking
• Assistance in booking transfers to and from the airport
• Purchase metro and bus tickets
• Go-kart rental
• Use of mini golf
• Sports equipment rental: ping pong, tennis, football and beach volleyball
Restaurants opening hours
• Central Bar
Low season
18/09 - 05/11
07:30 - 11:00, 18:00 - 23:00
High season | 27/05 - 17/09
07:30 - 11:00, 18:00 - 22:30
• Restaurant
20/03 - 31/12
18:30 - 22:30
• Take away
Low season
18:30 - 22:30
High season
12:00 - 22:00
• Pool Bar*
Low season
18/09 - 1/10
11:00 - 16:00
High season
27/05 - 17/09
9:00 - 19:00
*Closed from 02/10
• Ice cream shop*
27/05 - 17/09
07:00 - 11:00, 16:00 - 24:00
*Closed from 18/09
Market opening hours
Low season | 29/08 - 09/10
08:00 - 12:30, 16:30 - 19:30
High season | 13/06 - 28/08
07:30 - 13:00, 16:30 - 20:00
Accommodation cleaning
End-of-stay cleaning is included in the price for Human Company guests. The accommodation must be left clean and tidy.
Extra cleaning during the stay is on request at a cost of € 25.00
If pets stay at the accommodation, an additional end-of-stay cleaning fee of € 60.00 is required.
Barbecues
Barbecues are permitted only using the gas stoves supplied with the accommodations that provide them or rent them based on availability (€ 8,00 per day). For more information, please check the details of each accommodation.